Privacy Policy
Spotless Group Limited and its subsidiary companies (each and together, "Spotless", "we" or "our") is committed to protecting the privacy of the personal information it collects, handles and stores and that these activities are carried out in accordance with the legislative requirements of the relevant jurisdictions.
Application
This policy supersedes in its entirety all previous privacy policies.
Respect for Your privacy
Spotless respects our customers', clients', suppliers' and employees' (each and together, "you" or "your") right to the privacy of their personal information. We have developed and implemented policies and procedures that ensure all personal information is handled sensitively, securely and in accordance with the relevant jurisdictions legislative requirements.This Privacy Policy details:
- the types of information we may hold about you and for what purposes;
- how we may collect, retain, use and disclose that information;
- information that you should be aware of regarding information we collect about you;
- your rights to access information we may hold about you; and
- where you can obtain further information.
What personal information do we collect and store?
Depending on the nature of your relationship with Spotless, we may collect personal information such as your name, address, telephone number or email address. For prospective employees, we may also seek information such as your resume and employment history and for customers we may collect information about the use of our products and services. Spotless shall only collect information about you if it is reasonable, practical and legal to do so.
Spotless has in place measures to ensure your personal information is protected from loss, misuse, unauthorised access, disclosure or amendment. We also have in place procedures to destroy or permanently remove the identity of personal information as it becomes obsolete.
In general terms, you are under no obligation to provide any information that we may request of you. You should however be aware that by withholding requested information, we may be unable to provide you with our goods or services, particularly if the information requested is required by law.
How do we use your personal information?
Spotless typically uses personal information collected for purposes such as keeping you informed of our products or services, undertaking business transactions with you, complying with our obligations of employment and keeping you updated on company information and events such as shareholder meetings.
We may disclose your information to a third party in the event it is legal to do so and/or we are compelled to do so by law.
You have the right to tell us not to send you information other than for the main purpose for which we have collected your personal details. If you would like to exercise this right, please contact the Spotless Privacy Officer.
Accessing your personal information
On request, we shall provide you with access to any personal information we may hold about you (unless otherwise permitted by law). To obtain your personal information you should contact the Spotless Privacy Officer.
Prior to providing any information to you, we will require proof of identity. In most cases, your information shall be provided free of charge, however for complex or substantial requests we may charge a reasonable fee for this service.
Should you wish to update or amend personal information that we hold, you should contact the Spotless business area to which you supplied your initial information so that we may make the change.
Further information
Should you require further information about privacy and wish to contact the authorities in your country:
Australia
Federal Privacy Commissioner
www.privacy.gov.au
New Zealand
New Zealand Privacy Commissioner
www.privacy.org.nz
Hong Kong
Hong Kong Privacy Commissioner
www.pcpd.org.hk
United Kingdom
Information Commissioners Office
www.ico.gov.uk
United States
Federal Trade Commission
www.ftc.gov
Should you require further information from Spotless, please contact the Spotless Privacy Officer via:
- Mail - c/o Level 3, 350 Queen St, Melbourne 3000, or;
- Email - privacy@spotless.com.au
